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Overview of Clearinghouse (CH) Rejection

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Written by Hui Yu Chuang
Updated over 2 weeks ago

On this page, you can view all claims that are in CH Rejection status. These claims were rejected by the clearinghouse and require additional review or correction to ensure the information is accurate before resubmission.

To access this, click Claims > CH Rejection on the left side menu.

Use the table to browse and manage claims.

  • Date of Service

    The date on which the service was provided to the patient.

  • Patient Name

    The name of the patient who received the service.

  • Payer

    The insurance payer responsible for payment of the claim.

  • Order of Benefits

    Indicates the sequence in which insurance payers are responsible for processing and paying the claim (e.g., Primary, Secondary).

  • Provider

    The healthcare provider who performed the service.

  • Charge

    The initial, full amount billed by the provider for the service.

  • Assignee

    The biller currently assigned to work on the claim.

  • Status

    Displays the current status of the claim:

    • New

    • In Progress

    • Closed

    • Approved

    • Deferred

    • Resumed

Double-click onto any of the claims to enter the CH Rejection Detail Page. For more information on how to navigate that page, please refer to Clearinghouse Reject Detail Page.

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