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Overview of Paper Claims

H
Written by Hui Yu Chuang
Updated over 2 weeks ago

On this page, you can view all claims in Paper Claims status. These claims cannot be submitted electronically and must be submitted manually by paper.

To access this, click Claims > Paper Claims on the left side menu.

Use the table to browse and manage claims.

  • Date of Service

    The date on which the service was provided to the patient.

  • Patient Name

    The name of the patient who received the service.

  • Payer

    The insurance payer responsible for payment of the claim.

  • Responsible Party

    This indicates the payer to whom the paper claim will be sent.

  • Provider

    The healthcare provider who performed the service.

  • Charge

    The initial, full amount billed by the provider for the service.

  • Assignee

    The biller currently assigned to work on the claim.

  • Status

    Displays the current status of the claim:

    • New

    • In Progress

    • Closed

    • Approved

    • Deferred

    • Resumed

For more details on Paper Claims, please refer to the following guides:

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