On this page, you can view all claims that are in EOB Posting status. It includes claims where one or more EOBs have inconsistencies, such as missing information, unusual amounts, or payer sequencing issues, that must be reviewed before posting can be completed.
To access this, click Claims > EOB Posting on the left side menu.
Use the table to browse and manage claims.
Date of Service
The date on which the service was provided to the patient.
Patient Name
The name of the patient who received the service.
Payer
The insurance payer responsible for payment of the claim.
Provider
The healthcare provider who performed the service.
Member ID
The insurance member identification number.
Charge
The initial, full amount billed by the provider for the service.
Assignee
The biller currently assigned to work on the claim.
EOB Category
Shows the payer stage and response status for the claim
Primary No Response
Primary Paper Payer
Secondary No Response
Secondary No Response After Sending Secondary Claim
Status
Displays the current status of the claim:
New
In Progress
Closed
Approved
Deferred
Resumed
Double-click onto any of the claims to enter the EOB Posting Detail Page. For more information on how to navigate that page, please refer to EOB Posting Detail Page.