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Manage your Messages

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Written by Youlify Support
Updated over a month ago

Use search and filters to find messages, and reply directly within each conversation.

Search and filter

Search and filter your claims in Messages using the options provided in the top panel of the page.

  1. Search

    Use the search field to find messages using relevant keywords.

  2. Status

    Filter messages by status (Open or Closed)

  3. Sorting

    Sort messages based on First Added or Last Added

  4. Send to

    Filter messages based on who the message was sent to

  5. Send From

    Filter messages based on who the message was sent from

  6. Practice

    Filter messages based on the Practice associated with the message

Mark as Closed/Reopen

Step 1: Click the Mark as Closed Button to close out the message.

Step 2: Click on the Reopen button on a closed message to reopen the message.

View and Reply to Messages

Step 1: Click on the “Show X Reply” button to see replies to your messages.

Step 2: Type your reply in the open text box provided and click Reply.

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