On this page, you can view all claims that are in CH Rejection status. These claims were rejected by the clearinghouse and require additional review or correction to ensure the information is accurate before resubmission. Do note that once the claim is corrected, we do not have a hold period and the corrected claim is sent out to the Clearinghouse immediately.
To access this, click Claims > CH Rejection on the left side menu.
Use the table to browse and manage claims.
Date of Service
The date on which the service was provided to the patient.
Patient Name
The name of the patient who received the service.
Payer
The insurance payer responsible for payment of the claim.
Order of Benefits
Indicates the sequence in which insurance payers are responsible for processing and paying the claim (e.g., Primary, Secondary).
Provider
The healthcare provider who performed the service.
Charge
The initial, full amount billed by the provider for the service.
Assignee
The biller currently assigned to work on the claim.
Status
Displays the current status of the claim:
New
In Progress
Deferred
Resumed
Double-click onto any of the claims to enter the CH Rejection Detail Page. For more information on how to navigate that page, please refer to Clearinghouse Reject Detail Page.