On this page, you can view all claims that are in Denial status. This means the claim has been denied and requires additional review and action, including doing a write-off or submitting an appeal if necessary.
To access this, click Claims > Denial on the left side menu.
Use the table to browse and manage claims.
Date of Service
The date on which the service was provided to the patient.
Patient Name
The name of the patient who received the service.
Payer
The insurance payer responsible for payment of the claim.
Order of Benefits
Lists whether the payer is the primary or secondary payer
Provider
The healthcare provider who performed the service.
Member ID
The insurance member identification number.
Charge
The initial, full amount billed by the provider for the service.
Assignee
The biller currently assigned to work on the claim.
Status
Displays the current status of the claim:
New
In Progress
Closed
Approved
Deferred
Resumed
Double-click onto any of the claims to enter the Denial Detail Page. For more information on how to navigate that page, please refer to Denial Detail Page.