On this page, you can view and manage all claims associated with your organization.
To access this, click Claims > All Claims on the left side menu.
Use the table to browse and manage claims
Date of Service
The date on which the service was provided to the patient.
Patient Name
The name of the patient who received the service.
Payer
The insurance payer responsible for payment of the claim.
Provider
The healthcare provider who performed the service.
Charge
The initial, full amount billed by the provider for the service.
Total Allowed
The maximum amount the insurance plan allows for the covered service.
Work Queue
Indicates the current stage of the claim within the billing workflow:
Coding Review
EOB Posting
Denial
Claim Review
EOB Reconciliation
Paper Claims
If the stage of the Work Queue is ‘-’, it means that the claim does not require any additional information for now and is not in any queue.
Assignee
The biller currently assigned to work on the claim.
Status
Displays the current status of the claim:
New
In Progress
Closed
Approved
Deferred
Resumed
State
Indicates the current state of a claim within the billing lifecycle
Finalized: Claims that have completed the full lifecycle
Open: Claims still in progress
CPT Quick View
Provides a quick view of the CPT codes, Modifier, Units, ICD10 codes, Charge per CPT code and allowed amount for the CPT code associated with the claim.
Double-click onto any of the claims to enter the Claims Detail Page. For more information on how to navigate that page, please refer to Claims Detail Page.
Other recommended articles to read: