Here is how you can submit a Corrected Claim.
Submit a Corrected Claim after receiving a Denial
When receiving a denial, you can easily send out a corrected claim.
Step 1: Click “Correct Claim” on the Denial Detail page.
Step 2: Click “Confirm.” The claim will move back into the Claim Review queue, and you’ll be automatically redirected to the claim in that queue.
For corrected claims, the system will automatically populate the Original Payer Claim ID (if available on the original claim’s EOB) and update Box 22 to Code 7 – Corrected Claim.
Step 3: Once you’ve made the necessary updates to the claim, click “Submit.” The corrected claim will be included in the next scheduled daily submission and sent to the payer.
Submitting a Corrected Claim in other cases
If necessary, you can also submit a corrected claim when they are not in the Denial queue.
Step 1: Find the claim you wish to correct and submit in All Claims and move it to the Claim Review panel.
Step 2: Navigate to the Claim Review panel and find the claim you wish to correct and submit. Double click into claim details.
Step 3: Correct all necessary details and input 7-Corrected claim in Box 22.
Step 4: Click submit. Our system will automatically send out this Corrected Claim during our daily automated submission.
