New Claim Type: Non-billable claims
We’ve introduced a new claim type called Non-Billable Claims. This allows you to mark claims that should not be billed to medical insurance, workers’ comp or patients, while still keeping the record visible in the system.
To mark a claim as Non-billable:
Go to Advanced Action
Enter the Encounter ID of the claim you want to update.
Select “This claim is non-billable.”
For more details on using Advanced Action, please refer to the Advanced Action.
Once marked as non-billable, the claim will remain visible in the All Claims panel with a “Non-billable” tag. The claim will be excluded from patient statements, excluded from system reporting and the patient balance will be updated accordingly.
You can view these claims in the All Claims panel by using the Claim Type filter and selecting Non-billable.
If you need to revert the claim back to billable:
Go to Advanced Action.
Enter the Encounter ID.
Select “This claim is billable.”
View Denied Charge in Denial Work Queue
You can now easily view the Denied Charge for each claim directly in the Denial Work Queue. A new column called “Denied Charge” has been added, showing the total charge amount for all denied CPT codes within the claim.
You can also filter claims by Denied Charge by setting a minimum and maximum value, making it easier to prioritize high-value denials.
